Bublar's applications (each a "App"
), the website www.bublar.com
any other website and service provided by Bublar (jointly the "Services"
Apps, Site and Services are offered to you conditioned upon your acceptance
(without modification) of any and all terms, conditions and notices set forth below
limitations on these rights, as well as a section regarding applicable law and
jurisdiction of disputes. By using the App(s), Site or any of the Services, you
access or use any App, the Site or any of the Services.
1.1. The contractual relationship between you as a user (hereinafter “you” or the “User”) and
Bublar Group AB (publ), reg. no. 559019-7462, Skeppargatan 8 BV, SE-114 52 Stockholm,
Sweden (hereinafter "Bublar", "we", "our"), your download, access or use of any App, the
1.2. By downloading, accessing or using any App (or parts thereof), the Site and/or any of the
you understand the rights, obligations, terms and conditions set forth herein.
1.3. As a condition of your use of and access to any App, the Site or the Services, you hereby
represent and warrant that (i) all information supplied by you via any App, the Site or the
Services is true, accurate, current and complete and (ii) you possess the legal authority to
with all terms and conditions herein.
1.4. You acknowledge that you are at least 13 years of age and that if you are between the ages
consented to your download, access and use of our Apps, Site and Services.
unable to enter into legally binding contracts (for example if you are under 18 and have not
obtained your legal guardian's consent), you may not access or use any App (or part
thereof), the Site or the Services.
USE OF APPS, THE SITE AND/OR THE SERVICES
2.1. The applicable rules, features and guidelines of each App are available within each App
review the applicable rules, features and guidelines in detail before accessing or playing any
App. In particular, it is important that you follow our guidelines for safe game play or app usage,
that you are aware of your surroundings and take any necessary precautions to avoid traffic and
other potential hazards.
2.2. Please ensure that your mobile device and other hardware or software used for accessing
and playing any App meet the system requirements set out on the Site. You are solely
responsible for ensuring that your hardware setup meet these system requirements, and
understand that the Apps, Site and Services may not operate properly unless these
requirements are met.
2.3. We recommend that you contact your internet service provider and mobile operator to verify
the fees and charges you may incur when using our Apps, Site or Services. You are solely
responsible for any fees and charges for internet traffic and data usage that you may incur
when accessing and using our Apps, Site and Services.
2.4. At all times and at Bublar's sole and absolute discretion, Bublar reserves the right to deny
access to any App (or parts thereof), the Site and/or any of the Services. Furthermore, the
content and feature of any App, the Site or the Services may be adapted or have different
availability depending on your location and the information provided in your user profile. For
example, certain content will only be available for and accessible to users at a certain
geographic location or fulfilling certain criteria set by Bublar or one of our affiliates.
2.5. You are responsible for ensuring that your use and access of any App, the Site and/or any
instructions provided by Bublar from time to time.
2.6. When you access or use the Apps, Site or Services (or parts thereof) you represent and
warrant that you will not:
a) breach or circumvent (or encourage anything that would breach or circumvent) any
laws, rules, regulations or third party rights;
b) gain access (or attempt to gain access) to any area where you do not have a right
or permission to be;
c) engage in (or promote) any discrimination, racism, hatred, harassment, bullying,
bigotry or inappropriate action against any individual or group of individuals;
d) post any false, unlawful, inaccurate, misleading, deceptive, pornographic, obscene,
vulgar, offensive, fraudulent, defamatory or libelous content;
e) interfere with or try to manipulate any scoring, rating or feedback function in any
App, the Site or the Services;
f) distribute or post spam or unsolicited electronic communications;
g) distribute viruses, malicious software, use any worms, Trojan horses, cancelbots,
spyware, corrupted files, time bombs, robots, scrapers, spiders or any other
automatic means to access, damage, disrupt or interfere with any App, the Site
or the Services for any reason;
h) modify any file or any other part of the Apps, Site or Services that Bublar does
not specifically authorize you to modify;
i) use exploits, cheats, undocumented features, design errors or problems in any
App, the Site or the Services;
j) collect information about other users without their consent;
k) take any action that imposes, or may impose, in our discretion, an unreasonable or
disproportionately large load on our infrastructure;
l) frame, mirror or otherwise incorporate any part of any App, the Site or the
Services into any other website, software or service without our prior written
m) bypass, circumvent or interfere with any technical measures used by Bublar to
provide any App, the Site or the Services;
n) sell, buy, trade or otherwise transfer your user account, any personal access to the
Apps, Site or Services or any content associated with your user account
(including Virtual Content);
o) impersonate another person or falsely imply that you are an employee or
representative of Bublar; or
p) use your real name or a name or persona that is used by someone else or that
Bublar considers vulgar, offensive, inappropriate or violates someone else's rights.
user names, passwords, the Site and/or any of the Services, Bublar reserves the right to (i)
limit, suspend and deny your access to any App, the Site or the Services; (ii) remove your
User Generated Content (as defined below in Section 5.1) or Virtual Content; (iii) remove
any special status, app/game progression or benefits associated with your account; (iv) take
technical and/or legal steps to prevent further use of any App, the Site or the Services; and
(v) terminate your user account.
2.8. Please note that there may be times when the Apps, Site or Services (or parts thereof) are
unavailable due to technical or maintenance-related reasons (whether on a scheduled or
3.1. Certain use and access to Apps, the Site and/or the Services may require the creation and
use of a user account or login through a Facebook account. To create a user account or
logging in through a Facebook account, please follow the instructions provided on the Site or
within each App. User accounts are personal and may not be transferred to any other
3.2. You are solely responsible for all suse of the App, Site or Services through your user
account and Facebook account. If your user account or Facebook account gets lost or stolen
or if you become aware of any known or suspected unauthorized use of your user account
and/or Facebook account, you are required to immediately notify Bublar and to change your
password. You are solely responsible for all use and transactions through your user name,
password and Facebook account, until such notification is made to Bublar.
3.3. You are responsible for taking the necessary precautions to keep your user account, user
name, password and other login credentials strictly confidential. If you give out, disclose or
lose your user name, password and/or Facebook login details, Bublar is not liable for any
damage or loss arising therefrom.
3.4. The User (including in this case any person applying to become a User) must always provide
and maintain valid, complete and correct information to Bublar. The User is obligated to
provide any documents in writing that Bublar may find necessary in order to confirm the
correctness of the information provided by the User in connection with registration or
3.5. If you have not used your user account during a period of 12 months, Bublar will send you
an email to the email you have registered requesting that you confirm whether you wish to
continue to access and use the App, Site or Services. If you do not respond to this request
within 3 months, your user account and profile associated with the App, Site and Services
will be deleted from our servers, meaning that it will no longer be possible to access or use
your user account.
3.6. If you delete a user account, or if Bublar deletes your user account in accordance with these
with your account (including, but not limited to, saved progress, levels completed, special
status associated with your account, scores and Virtual Content).
3.7. You acknowledge and agree that you will not acquire any ownership or other proprietary
interest in any user account or any Virtual Content awarded or acquired when accessing or
using the Apps, Site or Services. Bublar may suspend, terminate, modify or delete any
user account at any time for any reason or no reason, without prior notice to you.
TRIALS, BETA VERSIONS, DEMOS, ETC
4.1. From time to time, Bublar may offer users the option of accessing and using trials, beta
versions or demo versions of Apps and Services (or parts thereof) prior to the general
commercial release of such Apps and Services. Trials, beta versions or demo versions
may (at Bublar's sole and absolute discretion) be limited in scope and only offered to users
fulfilling certain criteria determined by Bublar. Moreover, Trials, beta versions or demo
versions may be subject to additional terms and conditions.
4.2. Trials, beta versions and demo versions are often offered during a limited period of time to
test new features or functions of an App before launching such features. Bublar reserves
the right to suspend access to trials, beta versions or demo versions (or parts thereof) at any
time, without prior notice.
4.3. You specifically acknowledge and agree that trials, beta versions or demo versions of
Apps and Services are only released for testing and improvement purposes, in particular
to provide Bublar with feedback on the quality and usability of such trials, beta versions or
demo versions. Certain features may also be disabled in trials, beta versions or demo
versions. Furthermore, beta versions or demo versions may contain error and create
incompatibilities or damages to your computer or mobile device. In light hereof, we
recommend that you maintain full backups of any system that you choose to install or use
trials, beta versions or demo versions of the Apps or Services.
USER GENERATED CONTENT
5.1. Please be aware that you are solely liable for any postings, images, comments, suggestions,
ideas, data, videos, information, details, text, communications and other material published
or submitted via any App, the Site or the Services, or otherwise provided by you to Bublar
(jointly “User Generated Content”).
5.2. By providing, publishing and/or disclosing User Generated Content, you represent and
warrant to Bublar that you have the ownership rights and/or that you have obtained all
required licenses and permissions from any necessary parties, to use the User Generated
Content and grant Bublar the rights to use User Generated Content (and parts thereof) as
5.3. You are in the best position to determine whether your User Generated Content risk violating
any third party rights, including that all necessary consents have been obtained from
individuals depicted in User Generated Content. Therefore, you hereby agree to defend and
hold Bublar harmless from and against any and all third party claim arising out of or relating
to Bublar's use, disclosure or publication of User Generated Content as contemplated by
5.4. By providing, publishing and/or disclosing User Generated Content, you hereby grant to
Bublar, its affiliates and third parties assigned by Bublar a global, non-exclusive, sublicensable,
royalty free license to use, edit, reproduce, modify, disclose, distribute, create
derivative works from and/or publish such content in any App, on the Site and/or in any of
the Services. You hereby also expressly grant to Bublar a global, non-exclusive, royalty free
license to use the User Generated Content in its marketing. Bublar reserves (at its sole and
absolute discretion) the right to refuse to accept, publish, disclose, use or otherwise make
User Generated Content available.
5.5. Bublar does not edit or control User Generated Content posted to or distributed via any
App, the Site or the Services, and will not be in any way responsible or liable for User
Generated Content. With that said, Bublar reserves the unlimited right to delete and remove
and/or applicable laws, rules or guidelines.
5.6. You acknowledge and agree that you rely on User Generated Content provided by other
users at your own risk and that Bublar expressly disclaims any liability for User Generated
6.1. Bublar's Apps, the Site and the Services may include virtual items (including, but not
limited to, unlockable digital content, virtual points, virtual gold, virtual diamonds and other
digital content (jointly "Virtual Content").
6.2. Whereas certain Virtual Content may be awarded free of charge during app usage or gameplay,
other Virtual Content may from time to time be made available by Bublar for in-app purchases.
Specific terms and conditions (including the Applicable Distribution Service Provider's (as
defined below in Section 10.3) terms and conditions for in-app purchases) may apply to
purchase of Virtual Content.
6.3. In order to purchase Virtual Content made available by Bublar, you must be at least 18 years
of age or have the consent of your legal guardian. Please review the settings in App Store,
Google Play or the distribution platform of another applicable Application Distribution Service
Provider to restrict unwanted in-app purchases. Legal guardians of Users under the age of
18 must monitor the activities of User's under the age of 18 and take the actions deemed
necessary to prevent unwanted in-app purchases.
6.4. You hereby acknowledge and agree that you do not acquire any ownership rights in or to
Virtual Content (whether awarded during app usage, gameplay or purchased by the User). You are only
granted a limited, non-transferrable, non-sub licensable, revocable license to use Virtual
Content in conjunction with your personal, non-commercial use of the App, Site or Services.
6.5. Virtual Content does not represent any monetary value and do not constitute actual property
or currency. While Bublar may allow users to trade or redeem certain Virtual Content against
other Virtual Content, such as virtual gold for digital content, you acknowledge and agree
that Virtual Content can never be sold, exchanged, transferred or otherwise traded for real
goods, services or money (whether from Bublar or any third party).
6.6. Bublar reserves the unlimited right to change, modify or remove Virtual Content (or any part
thereof) without prior notice or liability to you.
6.7. Without limiting Bublar's other legal remedies, any sale, exchange, transfer or trade of
(including any attempts to sell, exchange, transfer or trade) Virtual Content is prohibited and
may lead to Bublar limiting, suspending and denying your access to any App, the Site or
the Services; (ii) removing your User Generated Content (as defined below in Section 5.1) or
Virtual Content; (iii) removing any special status, app/game progression or benefits associated
with your account; (iv) taking technical and/or legal steps to prevent further use of any
App, the Site or the Services; and (v) terminating your user account.
7.1. The User is hereby granted a personal, non-exclusive, non-transferrable, non-sub licensable
and limited right to download and install a copy of the App on a mobile device and run
such copy of the App solely for your own personal, non-commercial purposes. Bublar
7.2. The User's right to use any App, the Site and/or the Services is subject to the User's
7.3. The User may not copy, modify, change, reverse engineer or disassemble any App, the
Site and/or any of the Services (or parts thereof), including, but not limited to, text, graphics,
logos, icons, pictures, sound files, digital downloads, object code, source code and/or other
thereto related material. You are expressly prohibited from any use of data mining, robots or
similar data gathering and extraction tools in your use of any App, the Site or the Services.
7.4. The User may not lend, rent out or otherwise permit anyone else to make use of or
otherwise dispose of the Platform, the Site and/or the Services (or parts thereof), including,
but not limited to, text, graphics, logos, icons, pictures, sound files, digital downloads, object
code, source code and/or other thereto related material.
7.5. Bublar's trademarks, trade names and other signs included or referenced in the Platform, on
the Site and/or in any of the Services (the “Marks”) are protected by national and
international trademark laws. All use of the Marks is strictly prohibited without Bublar's prior
written approval. The Marks may not be used in connection with any product or service that
is not approved by Bublar or in any manner that is likely to cause confusion among
customers or that disparages or discredits Bublar.
7.6. The User hereby undertakes to immediately inform Bublar regarding any claims from third
parties arising out of or relating to the User's use of any App, the Site and/or any of the
Services (or parts thereof) infringes such party's rights.
8.1. Any and all content in the Platform, on the Site and/or in the Services, including text,
graphics, logos, icons, pictures, sound files, digital downloads, object code, source code
and/or other thereto related material are owned or licensed by Bublar.
8.2. Nothing in this Agreement shall be interpreted as a transfer of any of Bublar's material or
intellectual property rights to the User.
8.3. Save for User Generated Content, any and all rights created, developed or otherwise arising
as a result of the use of the Platform (or parts thereof) shall be automatically, free of charge
and exclusively vest in Bublar.
PERSONAL DATA AND OTHER INFORMATION
9.1. You hereby confirm that you have received information regarding our processing of your
personal data, which is available at: http://legal.bublar.com/privacy.
9.2. If you provide personal data attributable to anyone else, you warrant that such individual has
reviewed and accepted the Terms and received information and, where relevant, given his or
her consent regarding our processing of his or her personal data.
ADDITIONAL TERMS AND CONDITIONS FOR MOBILE APPLICATIONS
10.1. You acknowledge and understand that Bublar from time to time may issue updated versions
of mobile applications downloaded and used in connection with Apps or the Services
("Applications"), and that Bublar may perform automatic electronic updates of the version of
the Applications that you are currently using on your mobile device. You hereby consent to
10.2. Please note that standard fees for internet traffic may apply when using the Applications and
that you are solely responsible for all such fees. If you are uncertain of the fees applicable to
your internet traffic or data usage, please contact your internet service provider or mobile
10.3. If you have downloaded or accessed the Applications from App Store, Google Play or any
other distribution platform for mobile applications ("Application Distribution Service
Provider"), you acknowledge and agree that:
Application Distribution Service Provider. Bublar (and not the Application Distribution
Service Provider) is solely responsible for the Applications, including any content thereof.
b) The Application Distribution Service Providers shall not be responsible for investigating,
defending, settling or discharging any third party claim that the Application or that your
use or possession of the Applications constitutes a violation of such third party's
intellectual property rights. To the extent required by mandatory law or these Terms of
Use, Bublar shall be solely responsible for such claims;
c) The Application Distribution Service Providers have no obligation to furnish any
maintenance or support for the Applications;
d) The Application Distribution Service Providers is not responsible for addressing any
claims you may have or any claims of any third party relating to the Applications or your
possession of the Applications, including, but not limited to, product liability claims, any
claim that the Applications fails to conform to any applicable legal or regulatory
requirement and claims arising under consumer protection legislation;
e) Your use of the Applications must at all times comply with the applicable Application
Distribution Service Provider's then-current terms of service;
f) You agree to comply with all applicable third party terms of agreements when using the
Applications (for example, you must not violate your wireless data service terms of
agreement when using the Applications); and
g) You acknowledge and agree that the Application Distribution Service Providers are third
have the right (and will be deemed to have accepted the right) to enforce these Terms of
Use against you as they relate to your license of the Applications as a third party
LIABILITY, NON-WARRANTY AND INDEMNITY
11.1. PLEASE READ THIS SECTION CAREFULLY. THIS SECTION LIMITS BUBLAR'S
LIABILITY TO YOU FOR ISSUES THAT MAY ARISE IN CONNECTION WITH YOUR USE
OF ANY APP, THE SITE OR THE SERVICES. IF YOU DO NOT UNDERSTAND THE
CONSULT A LAWYER FOR CLARIFICATION BEFORE ACCESSING OR USING ANY
APP, THE SITE OR THE SERVICES.
11.2. BUBLAR ENDEAVORS TO KEEP THE PLATFORM, THE SITE AND/OR THE SERVICES
AVAILABLE AT ALL TIMES AND TO CORRECT ERRORS AND DEFECTS WITHOUT
UNNECESSARY DELAY. HOWEVER, BUBLAR NEITHER REPRESENTS NOR
WARRANTS THAT ANY APP, THE SITE AND/OR ANY OF THE SERVICES PROVIDED
BY BUBLAR WILL BE CONTINUOUS, UNINTERRUPTED OR ERROR-FREE OR THAT
ANY DEFECTS WILL BE CORRECTED. THE PLATFORM, SITE AND/OR ANY OTHER
SERVICE PROVIDED BY BUBLAR ARE PROVIDED ON AN "AS-IS" AND "AS AVAILABLE"
BASIS, WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES WHATSOEVER,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
11.3. THE USER ACKNOWLEDGES AND ACCEPTS THAT THE PLATFORM, SITE AND/OR
SERVICES MAY BECOME UNAVAILABLE DUE TO PLANNED OR UNPLANNED
SERVICE, MAINTENANCE AND/OR UPDATES.
11.4. BUBLAR EXPRESSLY DISCLAIMS ANY LIABILITY IN RELATION TO USER GENERATED
11.5. IF ANY APP, THE SITE OR THE SERVICES CONTAIN LINKS TO WEBSITES OR
RESOURCES PROVIDED BY THIRD PARTIES, SUCH LINKS ARE ONLY PROVIDED FOR
INFORMATIONAL PURPOSES, AND BUBLAR HAS NO CONTROL OR LIABILITY FOR
THE CONTENT OF SUCH WEBSITES OR RESOURCES.
11.6. THE USER IS RESPONSIBLE FOR THE COMMUNICATION BETWEEN THE USER AND
ANY APP, THE SITE AND/OR THE SERVICES, AND THAT THE USER HAS THE
HARDWARE AND SOFTWARE NECESSARY TO ACCESS AND USE THE PLATFORM,
SITE AND/OR SERVICES. THE USER IS SOLELY LIABLE FOR DEFECTS AND
LIMITATIONS IN THE USER'S OWN SOFTWARE AND/OR HARDWARE.
11.7. SUBJECT TO WILLFUL MISCONDUCT OR GROSS NEGLIGENCE AND TO THE
MAXIMUM EXTENT PERMITTED BY LAW, BUBLAR IS ONLY LIABLE FOR DIRECT
DAMAGES CAUSED DUE TO BUBLAR'S NEGLIGENCE AND NOT FOR ANY INDIRECT,
INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES, LOSS OF
PROFITS, BUSINESS INTERRUPTION, REPUTATIONAL HARM, OR LOSS OF DATA
(EVEN IF BUBLAR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
OR SUCH DAMAGES ARE FORESEEABLE) ARISING OUT OF AND IN ANY WAY
CONNECTED WITH YOUR USE OF, OR INABILITY TO USE, ANY APP, THE SITE OR
LOCAL LAWS, FRAUD, INFRINGEMENT AND OTHER MISUSE
12.1. The User acknowledges that the Platform, the Site and/or the Services may only be used for
legal purposes and warrants that any and all use of the Platform, the Site and/or the
Services will be compliant with applicable laws. The User uses the App, Site or Services
on its own initiative and responsibility. The User shall defend and hold Bublar harmless from
any and all third party claims arising out of or relating to the User's use of the Platform, the
but not limited to, claims concerning violations of applicable data processing legislation.
12.2. Bublar takes claims of breach of law, fraud, infringements of intellectual property rights and
allegations of misuse seriously. If you believe that your rights have been infringed or that any
user is using any App, the Site or the Services in an unlawful manner, please notify Bublar
by sending an email to firstname.lastname@example.org. Bublar will investigate any and all such claims,
and will take the actions deemed appropriate, including, but not limited to, reporting claimed
actions to relevant authorities.
The Platform, Site and/or any of the Services may provide links or references to other
websites. Bublar has no particular knowledge of information contained in such other sites
and does not endorse companies or products to which it links. Bublar does not have any
responsibility for the contents or policies of such other sites and does not accept any liability
for any damages resulting from your access to or use of such other sites. For the avoidance
of doubt, Bublar neither endorses nor verify the content, offerings or conduct of third parties.
If you decide to access any of the third party sites linked to the Platform, the Site and/or the
Services, you do so entirely at your own risk. Bublar reserves the right to terminate any link
or linking program at any time.
Any failure or delay by Bublar in the performance of its obligations of its services shall not be
deemed a breach of its obligations to you if such failure or delay to the extent such failure or
delay is caused by fire, flood, earthquake, elements of nature or acts of God, public utility
electrical failure, acts of war, terrorism, riots, civil disorders, rebellions or revolutions, strikes,
lockouts, or labour difficulties, court order, outage, delays or disruptions of the Internet or
telecommunications networks, third party non-performance or any other similar cause
beyond the reasonable control of Bublar. Bublar does not accept any liability for the
consequences arising out of any such force majeure events.
ENTIRE AGREEMENT, AMENDMENTS AND CHANGES
concerning the Apps, Site and Services, and replace all earlier agreements and
understandings between us.
not access, use or continue to use any App, the Site and/or the Services. Bublar advises
further reserves the right to change or modify the content of the Platform, the Site and/or the
Services at any time without prior notification and will not be liable to any party in any way for
possible consequences of such changes. Bublar may suspend, discontinue or restrict
access to any portion of any App, the Site and/or the Services at any time and without
15.3. By using the Platform, Site or the Services after amendments and/or changes have entered
into force, you have agreed to any and all such amendments and/or changes.
Bublar recommends that you print and save a copy of each and every version of these
16.1. Bublar may wish to transfer all or part of our rights or responsibilities under these Terms of
Use to a third party without obtaining the User's consent. Provided that such transfer does
not cause any significant disadvantage to the User, the User hereby agree to such transfers.
16.2. Without Bublar's prior written consent, the User may not transfer any of the rights granted
unenforceable under applicable law, the validity, legality and enforceability of the remainder
proceeding to be invalid, illegal or unenforceable, the deficient provision shall be replaced
with a new provision permitted by applicable law and having an economic effect as close as
possible to the deficient provision.
such party's right to enforce such right or remedy at a later time, except for failure to exercise
a right or remedy within a time limit specified herein. A waiver by any party of any breach of
in relation to subsequent breaches of such or other provisions herein.
GOVERNING LAW AND DISPUTES
19.1. If you have any concerns or complaints, please contact Bublar at
19.2. By accessing any App, the Site and/or the Services you agree that all matters relating to
your access to and use the Platform, the Site and/or the Services provided by Bublar shall
be governed by and construed in accordance with the laws of Sweden, without giving effect
to any principles of conflicts of law.
19.3. Any dispute arising out of your use of the Platform, the Site and/or the Services shall be
settled by the courts of Sweden, unless the law in your country of residence allows you to
choose the courts of that country for the dispute in question.
19.4. As a consumer, you are also entitled to have disputes arising out of these Terms or your use
of the Services via alternative dispute resolution, provided that the dispute fulfills the
requirement thereof (for example requirements pertaining to time and value). We undertake
to contribute to alternative dispute resolution with consumers under the law on alternative
dispute resolution in consumer relations. Relevant body for dispute resolution is:
Box 174, 101 23 Stockholm
The European Commission has developed a platform for dispute resolution out-of-court. This
enables you to resolve dispute in connection with online orders, without having to initiate a
court proceeding. The platform is available at the following link: http://ec.europa.eu/consumers/odr/
19.5. Sections 19.2 and 19.3 shall not apply to the extent that applicable law in your country of
residence requires application of another law and/or jurisdiction and this cannot be excluded